Frequently Asked Questions (FAQ) - Nursing Home
Senior Residential Facility - Browse Questions
Who can live in the HHC SRF?

What cases may need special considerations in order to be reasonably accommodated at the HHC SRF?

Does HHC SRF have a nurse or doctor to supervise the care of the clients?

What happens if the client gets sick while in HHC SRF?

Who can live in the HHC SRF?

The HHC SRF is for ambulant and wheelchair bound seniors, male or female,  who:
  • need partial assistance in personal care (bathing, dressing, and transferring)
  • need assistance in taking their medicines
  • need assistance in doing household chores like cooking, cleaning, washing, and ironing
  • who have chronic illnesses that are stable and on maintenance medications
  • who have no acute illness that requires hospitalization
  • who have no  behavioral problems that may put in jeopardy the safety of the other clients, the staff, and the client him/herself

What cases may need special considerations in order to be reasonably accommodated at the HHC SRF?

It is expected that the clients described in the first question be assisted by a common caregiver of the facility (1 caregiver to 2 clients)
  • However, HHC SRF may accept the following clients but with a live-in caregiver exclusively for them:
      • Those who need full assistance in bathing, dressing, transferring, and eating (and may include also those with PEG or NGT, Tracheostomy)
      • Those who are incontinent
      • Those who are bedridden most of the time
      • Those who can walk independently but are at risk for falls more often ,eg, Parkinson’s disease, or elderly arthritic
      • Those who need 24-hr supervision such as those with moderate to severe stages of dementia, developmental disabilities and manageable mental illness
      • Those recovering from an acute illness and expected to recover and return to normal function within a month (eg, a stroke patient and needing rehabilitation)
  • A special consideration also may be given to these clients provided they have a full complement of nurses for 24 hours:
            • Those with persistent vegetative state whose lifespan is unlimited and may or may have medical apparatus to make them comfortable such as oxygen or respirator
            • Those with terminal illness and whose condition is expected to worsen in the ensuing days, provided that should death ensue, transfers have been pre-arranged and contact persons are known to the SRF staff . In such a case a Do not Resuscitate Form must have been signed by the next of kin or most responsible family member.

Does HHC SRF have a nurse or doctor to supervise the care of the clients?

Yes, there is an oversight nurse who supervises the care of the clients, especially the administration of medications; as well as the operation of the home.  This nurse visits the facility everyday, and is the main person to talk to or entrust your mother/father with.
  • Yes, a geriatrician is assigned to the HHC SRF who does the following:
  • Performs a comprehensive geriatric assessment of the client prior to admission and makes relevant plans for his health maintenance, and psychosocial wellbeing, with your approval
  • Visits the client in the SRF weekly initially, then every 2 weeks for periodic health visits. 
  • May also be called for emergency consultations.
  • May give health education lectures to the clients and caregivers

What happens if the client gets sick while in HHC SRF?

During acute illnesses that require hospitalization upon assessment of the nurse or doctor,eg, pneumonia with some degree of respiratory distress, or metabolic encephalopathy,  or a sudden stroke, the client may be brought to the nearest private tertiary hospital  for treatment.  Family members will be immediately notified after the assessment prior to taking the patient to the hospital.  If there is no urgency, family members may opt to take the client to the hospital of their choice.
  • Such expenses for the medical treatment will be paid by the client or his/her family. 
  • A P10,000.00 Emergency Fund Deposit is required upon admission; which shall be used solely for hospitalization needs of the client especially if it is geographically impossible for the family members to be present on demand.  Such deposit can be refunded when unused upon termination of the contract.
  • The client may go back to the facility for convalescence; but a prior assessment must be done in anticipation for a change in needs which have to be appropriately addressed for better care.
Home Health Care
137 Anonas Ext., Sikatuna Village,
Quezon City, 1100, Philippines
Phone: +63(2) 920.1445

Unit 404 Jade Center 105 Shaw Blvd.,
Pasig City, 1600, Philippines

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"Home Health Care has a team of professional and compassionate people, who has delivered excellent quality service to us. I appreciate the prompt response from Lia and also from Dra. Camagay. I don't ever have to wait from them to reply and I appreciate that.. Lia and Dra. Camagay cares for their client and that is very heart warming for us. They are passionate and committed to what they do.

We are happy that we were able to utilize your doctor home visits and lab services, and even your payment methods are very convenient, especially that we are away from my dad.

Last February, my dad suffered from pneumonia. When I contacted Lia and Dra. Camagay, they were ready to help and my dad did not have wait to be seen, even though we live far.

I would like to commend your team for doing a great service!"

Charmaine Lane
Home Health Services Client
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